Shipping

Shipping Policy

For Dash customers, the sections below set out processing, delivery, and tracking. This page applies specifically to bydashj.shop.

Our approach at Dash to delivery area
This delivery area section covers orders and visits through bydashj.shop for Dash. We currently deliver solely to addresses within the United States. Standard shipping is free.

Details from Dash on processing and transit
This processing and transit section covers orders and visits through bydashj.shop for Dash. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Dash: tracking and addresses
The following tracking and addresses guidance applies to the Dash storefront at bydashj.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Dash: delivery issues
Dash publishes this delivery issues guidance for customers using bydashj.shop. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@bydashj.shop or 7246240996. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

What Dash customers should know about returns after delivery
The following returns after delivery guidance applies to the Dash storefront at bydashj.shop. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Dash also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashj.shop
Phone: 7246240996
Physical address: 75 Monroe Center St NW, Grand Rapids, Michigan, 49503, United States